If you want to ask us anything about these terms & conditions or have any comments or complaints on or about our website, please email us at info@essensuelle.co.uk or call us on +44 (0) 115 947 5136

Ownership of Rights

All rights, including copyright, in this website are owned by or licensed to ESSENSUELLE. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of ESSENSUELLE. You may not modify, distribute or re-post anything on this website for any purpose.

Accuracy of Content

ESSENSUELLE has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only.

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

To the extent permitted by applicable law, ESSENSUELLE disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. ESSENSUELLE shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

Damage to your Computer

ESSENSUELLE makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. ESSENSUELLE shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Password/Account Security

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. ESSENSUELLE shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Availability

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

Ordering Errors

You are able to correct errors on your order up to the point at which you click on 'submit' on the final page of our ordering process.

Delivery Charges

Delivery charges vary depending on the type of products ordered and the service you select and cannot be refunded.

Postage and Packing Charge
United Kingdom: £3.50
European Community: £10.50
Ret of the World: £14.50

Acknowledgment and Acceptance of your Order

If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details. Our acceptance of your order will take place upon despatch of the product(s) ordered.

Cancellation Right

Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods.

Where goods are delivered to a third party (e.g. through our Gift Registry service) you will only be able to exercise this right if you are able to return to us the goods you ordered.

Substitution

We will reimburse you for the cost of returning substitute goods that you do not wish to accept.

Links to Other Websites

We have placed links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents.

ESSENSUELLE cannot accept any liability in respect of the use of these websites.

Exclusions of Liability

Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of ESSENSUELLE or any of its employees or agents or fraud.
These disclaimers and exclusions shall be governed by and construed in accordance with English Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Other Legal Notices

There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website.

Changes to Legal Notices

We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.

Use of this Website from outside the UK

Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom.

ESSENSUELLE make no representation that any products or services referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Law, Jurisdiction and Language

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English Law.
The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

These terms and conditions do not affect your legal rights.